Privacy Policy

Effective Date: [Insert Date]

1. Information We Collect

At Clinical, we are committed to protecting your privacy. We collect the following types of information when you use our medical consultations app:

  • Personal Information: When you register an account, we collect your name, date of birth, gender, email address, and contact details.
  • Health Information: As a medical consultations app, we collect health-related information you provide during consultations with healthcare professionals. This may include medical history, symptoms, and treatment details.
  • Usage Information: We automatically collect non-personal information, such as device information (e.g., IP address, device type, operating system), log data (e.g., app features used, session duration), and other analytics to improve our services.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing Medical Consultations: Your personal and health information is used to connect you with qualified healthcare professionals and facilitate the delivery of medical services.
  • Improving the App: Non-personal information is used for analytical purposes to enhance user experience, improve our services, and optimize the App's performance.
  • Communication: We may use your email address or contact details to send important updates, appointment reminders, and respond to inquiries related to your consultations or the App.
  • Legal Compliance: In certain situations, we may be required by law to collect, use, or disclose your information, such as for regulatory compliance or responding to legal processes.

3. Data Security

We take data security seriously and employ industry-standard measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal and health information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. When your data is no longer needed, we will securely delete or anonymize it.

5. Third-Party Services

We may use third-party services to improve the App's functionality. These third parties may collect and process data in accordance with their privacy policies. We encourage you to review the privacy policies of such third-party services.

6. Children's Privacy

Clinical Sudan is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete the data.

7. Changes to the Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by email or through the App. We recommend reviewing this page periodically to stay informed about how we handle your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us at [your contact email/phone number].

By using Clinical Sudan, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.